Cancellation and Returns Policy

You have the right to cancel an order and return the products you purchased within 14 days from the date of receipt. In this case, a refund will be issued after we receive the product, provided that the product is unused, undamaged, and accompanied by the retail receipt.

In any case, the consumer can exercise the right of withdrawal within 14 days from the receipt of their order and request a refund, not necessarily a new order, without having to justify the return. The merchant is obliged to refund the money within 14 days from the receipt of the cancellation request. However, they may delay the refund if they have not received the products or proof of their return.

You will not be charged for shipping when returning the product; you will only be charged for shipping the first time you order.

 

Return Address:
Nedoglou Styliani
Ceramics Workshop
89 Thermaikou Street,
Oraiokastro 57013, Thessaloniki, Greece
Tel: +30 2310 681858     Mobile: +30 6944 310523

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